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What can I expect?

During the first appointment, we begin with a detailed case history discussion that explores your symptoms as well as your medical history and general health and well being. Whilst all questions may not seem relevant, they help with diagnosis and ensuring you have the most appropriate care for your presentationAll information provided is confidential.


Following the case history is a physical evaluation. Here the osteopath will use palpation (touch) to feel the quality of tissues and ask you to perform some simple movements to observe your posture and mobility. Osteopathy considers the body as a whole, so the osteopath may palpate and move areas of the body other than the area causing discomfort.  


During treatment, osteopaths use manual techniques such as joint articulation, stretching and massage to relieve your symptoms and improve function in your body. Advice on posture and exercise to aid recovery, promote health and prevent symptoms recurring may also be offered. 

What should I wear?

Osteopaths need to see you move and palpate muscles and joints. Loose fitting clothes or sportswear (e.g.shorts or leggings, t-shirts, vests and/ or sports-bras) are appropriate. 

How many treatments will I need?

Usually between 2-4 treatments will be required. Presentations that are more longstanding can take longer to resolve. If you have any concerns regarding payment, please be advised concessions are available. 

What if I am unhappy with treatment?

I endeavour to provide the best level of care I can. I will always explain my findings and provide reasons for any treatment and/or recommendations that I offer. If you are unhappy or unsatisfied with any aspect of the service that I offer, please let me know in person, by phone or via email, and I will endeavour to negotiate a resolution with you.


If you would prefer to contact an independent arbitrator, please contact the Institute of Osteopathy Complaints Resolution Service on 0800 110 5857

If you would like to lodge a formal complaint relating to safety concerns or my conduct during your treatment, please contact the professional governing body for osteopathy in the UK: the General Osteopathic Council on 0207 357 6655. 

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